I am following up on a failed transaction and I have also communicated with Safaricom Plc who have told me that the transaction is complete on their side why are the funds not reflecting on my PayPal account and I need to pay my school fees urgently???. Is there a problem at PayPal?? Case number: 1276636
Welcome to the Community! I am sorry to hear you've run into an issue with a recent TopUp payment. I would recommend getting in touch with our customer support team for further assistance with this case. You can reach our customer support by selecting Contact at the bottom of any PayPal page, by sending a DM through Twitter, or by sending a Private Message through Facebook. Good luck, I hope this can be sorted out!
