Extra money taken out.

Tanyasmith86
New Community Member

Cancelled a payment to the wrong friend's account, remade payment to correct account (money came out on the 11th), but have had an extra £50 taken from my bank as a direct debit today. I'm not sure the reason, can someone help? Or do I need to dispute this somehow? 
Statement shows refunded form wrong account is complete. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tanyasmith86 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.



Advice is voluntary.
Kudos / Solution appreciated.
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