Error while sending money to a recipient

[mughees]

Hello, I am trying to send payment to a paypal recipient but getting error as in attached screenshot. The PayPal of recipient is working and eligible to receive payments but I am unable to send payment to this. I have tried sending to others and all is well. 

[PayPal_RebeccaN]

Hi @mughees, 

Welcome back to the PayPal Community Forum and thank you for your post! 

I am sorry to see you are having issues sending a payment, I appreciate how concerning this must be. First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed: How do I add a bank account to my PayPal account? & How do I add a credit card to my PayPal account?

Please ensure you have no outstanding account limitations. If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'. 

Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) to ensure we aren't requesting that you confirm your identity first. 

I hope this helps. Have a lovely day! 

Rebecca 

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