Error trying to make purchase with ps5

[DebbyT78]

I'm trying to make a purchase with ps5. But everytime I get an error and "please try again later".. There are funds on my card. I can't seem to fix it.. Card is up to date.. There are funds.. Everything is correct .. Really frustrating

[PayPal_RebeccaN]

Hey @DebbyT78, 

Welcome to the PayPal Community Forum! 

I am sorry to see you are having issues sending a payment, I appreciate how concerning this must be. First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed: How do I add a bank account to my PayPal account? & How do I add a credit card to my PayPal account?

Please ensure you have no outstanding account limitations. If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'. 

Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) to ensure we aren't requesting that you confirm your identity first. 

I hope this helps. Have a lovely day! 

Rebecca 

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