Error transfer funds to bank card

KristijanC015
Contributor
Contributor

I have a problem, I received two payments and I can't transfer money from paypal to a bank mastercard debit card in Serbia. everything is verified, both my card and account. The error it throws: There's a problem. Right now, we're not able to transfer the funds to your bank. I tried with two different browsers, both on the computer and on the phone, I even tried using paypal business, but always the same error. Please paypal for a quick help!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@KristijanC015 

 

Think you can only withdraw to a linked and confirmed bank account in your country and not a card?


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @KristijanC015,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while transferring funds to your bank account and I know how important it is to have funds at the right time. Our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future.  In this case, I would recommend you to try again at later time by clearing cache and cookies or try using different browser or device to see if that works. Please be informed that you can only withdraw funds to US bank or cards in your country.

I hope this information helps,
Ayesha


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