Email address not working for refund

CaesarWTH
New Community Member
Hi someone needs to refund to my paypal account but they said the email that I used for login doesnt work. Do I need to setup the email for this purpose? Can someone please help me... thank you
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kernowlass
Esteemed Advisor
Esteemed Advisor

@CaesarWTH 

 

They don't need your email address, if they click on the transaction in their paypal account and then on the refund option on  that details page then the refund will automatically go back to the funding source you used to pay.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@CaesarWTH 

 

They don't need your email address, if they click on the transaction in their paypal account and then on the refund option on  that details page then the refund will automatically go back to the funding source you used to pay.


Advice is voluntary.
Kudos / Solution appreciated.
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