Ebay seller wants to refund return postage costs to my Paypal account

[OldMB]

Seller telling me that to refund postage they need paypal account details, what would they look like please I dont know.

As to why well return postage cost  more than item purchased and Ebay do not allow refunds for postage if postage cost more than item cost.

[kernowlass]

@OldMB 

All they need is your paypal email address and they can send the refund to you using the friends/family option.

[OldMB]

Thank you for getting back with your answer, when I look at my profile address assuming it will be displayed there i see my personal email address with its provder back half which surely cant be the one. Is there an example email address I could see see to know what i am looking for or is it on another page whatever.

[kernowlass]

@OldMB 

Its the email address you log into your paypal account with that identifies that paypal account !!

[OldMB]

You will have to forgive me I am not the best person re technology and its a rough day. You are saying the seller needs to go to the paypal website and then use my personal email adress as the reference/identifier to make the refund ?

[PayPal_Meghan · Accepted solution]

Hello @OldMB and @Kernowlas, 

Thank you both for posting in the Community and welcome, @OldMB! 

I understand you'd like to learn more about how to receive money through PayPal so a seller can send you a refund. When someone processes a refund, we recommend they refund it through their original transaction following these steps. If they can't, then as @kernowlass mentioned, you can receive payments through your confirmed PayPal email address. Your email address would be the same personal email that you use to log into your PayPal account. Here's a Help Center article for more information on receiving payments. 

I hope this information helps and you receive the refund soon! 

- Meghan