Double Payment

RichardUhr
New Community Member

Hello,

I used paypal today as my payment option from eshop. Problem is that somehow it took double same amount of money from my bank account and paypal account only show single payment.
How can I get those money back?

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @RichardUhr,

 

Welcome to the community and thank you for your post.

 

When you place a order with a merchant, they can sometimes charge you for the order and place an authorization charge on your bank/card. This is just a temporary pending charge to ensure the funds are the funds are there. Typically, the authorization charge is released back into your bank account after 72 hours have passed, Please keep an eye on your bank/card statements to see this. 

 

I hope this helps!
 

- Rachel 

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