Doesn't exist email adress
jolantagavare14
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Posted on
Jan-16-2024
08:42 AM
Hello,by mistake send money to doesn't exist email .More than month ago,but still didn't get refund.Can someone help me with this?Thank you
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Refunds
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Sending Money
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Transaction Inquiry
5 REPLIES 5
kernowlass
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Jan-16-2024
09:16 AM
If the email did not exist then the transaction would show as unclaimed with a cancel option so did you cancel it?
If not the it would time out at 30 days and go back to your funding source.
So what does it say on the transaction on your paypal account?
Advice is voluntary.
Kudos / Solution appreciated.
jolantagavare14
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Jan-16-2024
10:42 PM
Hello,thanks for replying.I sent money for my brother,but he forgot let me know that he have different email for paypal,and he don't have access to he's old email anymore,so the money is somwhere and is more than month and it's not refunded Thanks
jolantagavare14
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Jan-16-2024
10:45 PM
Yes and i couldn't cancel payment.Probably that email adress still exists,just he don't have access,what then in that situation.
kernowlass
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Jan-17-2024
01:52 AM
What does it say on the transaction on your paypal account? Pending / Sent / Completed?
Advice is voluntary.
Kudos / Solution appreciated.
jolantagavare14
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Jan-17-2024
08:00 AM
Hi,it says completed,but i contacted agent and he advised that my brother needs call paypal and explain that he don't have access to old paypal emails .Thanks

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