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Dispute: "Please try again. We are sorry, something went wrong on our end".

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Godiget
Contributor
Posted on

I received a partial refund offer. I agree to the partial refund, but when I try to respond to the request, I always get an error: "Please try again. We are sorry, something went wrong on our end". I have tried to do it on my laptop, PC, smartphone; chrome, firefox, ms edge. Always the same error.

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Dispute: "Please try again. We are sorry, something went wrong on our end".

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PayPal_Ayesha
Moderator

Hello @Godiget,

 

Welcome to the community forum and thanks for posting.

 

I am sorry to know that you're facing an issue while accepting the refund. This might be due to technical issues on the website. Since you have already tried troubleshooting steps, I would recommend reaching out to our customer support team through the contact options available on our website so that advisors can help you accordingly.

 

I hope this helps.
Ayesha

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Solved

Dispute: "Please try again. We are sorry, something went wrong on our end".

Options
Go to solution
PayPal_Ayesha
Moderator

Hello @Godiget,

 

Welcome to the community forum and thanks for posting.

 

I am sorry to know that you're facing an issue while accepting the refund. This might be due to technical issues on the website. Since you have already tried troubleshooting steps, I would recommend reaching out to our customer support team through the contact options available on our website so that advisors can help you accordingly.

 

I hope this helps.
Ayesha

View solution in original post

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