Detained Payment

Raadek
New Community Member

I just get payment from my friend but is detained for 21 days why? and can the payment be canceled 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Raadek 

 

Sounds as if your friend selected the goods/services option to send the funds instead of the friends/family option.

So as they used g/s then paypal saw you as a seller and applied the new seller hold, check out the links.

 

https://www.paypal.com/cz/cshelp/article/new-paypal-account-%E2%80%93-payments-on-hold-and-accessing...

https://www.paypal.com/cz/cshelp/article/why-is-my-payment-on-hold-or-unavailable-help126

https://www.paypal.com/cz/cshelp/article/how-can-i-release-my-payments-on-hold-help129

 

Unfortunately you can't cancel a completed payment. 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.