Currency conversion during transfer

[mang0sago]

I'm trying to transfer money from paypal to a USD account in a local bank, but the USD I want to transfer gets automatically converted to the local currency even though my bank account is in USD. why is that?

thank you.

[Harley125]

Hi @mang0sago 

Thanks for joining the Community! 

Please be informed that when you withdraw money from your PayPal account, it’s automatically converted to the primary currency of the country which your PayPal account is registered to.

You can add a new currency to your account, convert from one currency to another, and choose your primary currency and more on the Wallet page.

Here's how to manage multiple currencies:

1. Click Wallet at the top of the page.
2. Locate the available currency and click the menu icon to the right of the currency.
3. The options to "Make Primary", "Convert Currency", and "Close Currency" will generate.

I hope this helps! 

- Harley

[mang0sago]

@Harley125 hello. my wallet's primary currency is USD. Why would my transfer still be converted into the local currency when my bank account is in USD?

[PayPal_Olivia]

Hi @mang0sago,

Thank you for your reply! All withdrawals to a bank from PayPal are conducted in the default local currency. I regret that is not something that can be adjusted. I'm sorry for the inconvenience.

Olivia