Couldn’t Confirm
alexgirard
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Posted on
Jan-07-2022
01:13 PM
When I click to pay my transactions I receive the error:
"Sorry, we couldn’t confirm it’s you."
I am successfully verified and logged in? How do I fix?
Labels:
- Labels:
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Sending Money
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Transaction Inquiry
1 REPLY 1
Raju_N
PayPal Employee
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Jan-08-2022
01:25 AM
Hi @alexgirard,
Thank you for your post.
Every single transaction or money transfer that we process goes through our risk assessment algorithms to determine whether we’re going to process a transaction. A payment may be declined for several reasons. Click here to know how to resolve the payment decline issue.
I hope this helps.
Raju_N
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