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Could paypal help me to refund 6 months of Microsoft gamepass I never wanted and never used ?

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Louis12345
Contributor
Posted on

Hello,

 

I bought one month Microsoft gamepass for 1 EUR, just to try mobile gaming streaming.

I only used it for 1 day, it didn't work. For 1 eur it was ok.

 

I never used it again.

 

I discover that Microsoft charged me 12,99 EUR every month, fox six months, for something I never wanted, never used.

 

Can I ask Paypal a refund ? How ?

Thank you !

2 REPLIES 2

Could paypal help me to refund 6 months of Microsoft gamepass I never wanted and never used ?

Options
kernowlass
Esteemed Advisor

@Louis12345 


Check if you had a subscription set up and cancel it. Any refunds have to be done via the merchant you purchased from.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.

Could paypal help me to refund 6 months of Microsoft gamepass I never wanted and never used ?

Options
Louis12345
Contributor

Thanks for information...

 

Unfortunately, I don't know how to get my money back...

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