Core charge refund for auto parts

[Sherman700]

How do I get a core charge refund? I returned the part but didn’t receive the credit. The parts store wants to refund the entire purchase, if I return the part…. Kind of difficult when it’s in the car already. I can’t get PayPal to understand a core charge. 

[PayPal_Meghan]

Hello @Sherman700, 

Thanks for joining PayPal! 

I'm sorry to hear you haven't received your refund. You may be able to file a billing dispute by following the steps in our Help Center: How do I report a billing issue? 

I hope this helps! 

- Meghan