Claimed payment doesn't appear in my wallet.

[cva_thapa]

I received an email regarding a payment from my freelancing project. I believe I claimed it but the money doesn't appear on my Paypal dashboard. I thought maybe I didn't claim it after all, and tried to claim it again. It now says the transaction doesn't exist. What could be the issue?

[kernowlass · Accepted solution]

@cva_thapa 

The option to receive paypal payments is sadly not available in Nepal.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full

[cva_thapa]

So, where does the money go?

[kernowlass]

@cva_thapa 

It would show as unclaimed and go back to the sender after 30 days.