Cannot send money to my PayPal.me link
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Where is the sender located?
This may also help:
https://www.paypal.com/th/webapps/mpp/thailand-relaunch-faq?locale.x=en_TH
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Hello @Benwalton08 and @Grimreepr,
Thanks for joining the PayPal Community, @Benwalton08, and we appreciate you starting this one off, @Grimreepr!
I understand your recipient has been unable to send you a payment through your PayPal.Me link successfully, and I'm sorry to hear that. Thailand accounts are able to receive Goods & Services payments from Germany. If you know the sender is trying to send the payment in a different currency from what you normally accept, I suggest reviewing your payment receiving preferences to ensure you don't have any settings blocking it.
If you've never received a payment before, please visit this Help Center article to learn how to establish your new account so you're ready to begin accepting payments. In addition to confirming your email, I also recommend ensuring your account is verified and you've confirmed your identity. If you continue to encounter difficulty, this Help Center article has a few more troubleshooting steps; reaching out to Customer Support may also provide you with more details.
I hope this helps and that you receive your payment soon!
- Meghan
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