Cannot receive money on personal account because it's on hold

fatmaatef1
New Community Member

Some one is trying to send me money but my account is on hold and I got this e-mail from paypal that I don't have selling activity. It's a personal account not a bussiness account. Why should there be sellling activity. What do I do?

Payments from sales are being withheld because:

  • You’re new to PayPal, or we have limited history on your selling activity with this account.

To get your payment sooner, please complete ALL of the below actions:

  • Process an additional 10 transaction(s)
  • Receive an additional ‪200.00 USD‬ in sales
  • Have an account in good standing for 60 days
  • Confirm your mobile phone number
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@fatmaatef1 

 

As you can't receive personal ie friends/family payments in your country then all payments are received as goods/services and so you would be subject to the new seller hold as per link.

https://www.paypal.com/eg/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

 


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Kudos / Solution appreciated.
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