Cannot change payment method on a particular subscription.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, I'm having a problem changing the payment method for a recurring subscription payment. It is only my Netflix subscription that has this problem. Every time I try to change it, an error message appears: "An unexpected error has occurred. We apologize for the inconvenience. Please try again later." This error has appeared for several months, every time I've tried to change the payment method of this particular subscription (I can change the payment method of other subscriptions without any problem). My objective is to change payment method on the subscription from my bank account to my credit card.
- Labels:
-
Recurring Payments
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @dcarle01
Thank you for contacting community.
I see you're facing issues changing payment method. You may need to cancel this Billing Agreement and set up a new Billing Agreement to change the payment method.
Thank you
Punith
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- i can't link credit card in Wallet Archives
- How to recover account with no access to email or phone in Managing Account Archives
- USD bank account is displaying HDK in Wallet Archives
- Is my PayPal account complete if I only link a card, I do not have a US bank account in Wallet Archives
- unable to link enbd debit card on my paypal. what could be the reason ? in Wallet Archives