Cannot Use Bank Account as Payment

Mikayla_Jayne
New Community Member
Hi there. I’m having a problem with my bank account (completely set up and verified) not showing up as a payment method when I’m shopping online. For example, I linked PayPal to my Ubereats account tonight, and chose my bank account as my preferred payment method. It is still listed as such when I click ‘manage Ubereats Aus payments’. However, when I put the order in, it used my debit Mastercard which is NOT linked to that bank account, and was NOT chosen as my payment method. When I go to shop online and login to PayPal to complete my purchase, my bank account doesn’t even come up as a payment method at all. Just the debit Mastercard. I’ve 100% completed the set up and verification of my account and the bank account, and have a backup credit card attached as the FAQ page recommends. I’m using the same phone, the same login and the purchases are all under $50AUD. And yet I still can’t use my bank account for any purchases AND it gets overridden as my preferred method of payment when linking to other services. Any help would be greatly appreciated! Thank you.
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