Cancelling

[charro1946]

Hello 

I’m trying to cancel a payment that I duplicated several times and getting nowhere it’s pending so wondering if it’s that stopping me from cancelling 

thank you Bernice 

[kernowlass]

@charro1946 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.