Cancelling payment due to payment issues from supplier

buddy1208
New Community Member

Hello
I was paying a for a theme park ticket for one day on a company's website. A message came up from their website that the payment got declined or had issues when I tried paying with paypal. I tried again and the same message popped up. I checked my bank account and it seems paypal has deducted the ticket price 2 times. I haven't even received an email that I have the ticket nor a message from paypal confirming payments. I only wanted to buy one ticket. The supplier of the ticket hasn't emailed any ticket confirmation so I am assuming the 2 deductions won't go through as my bank account says the transactions are still pending. Do I need to worry about this? Or can I just relax the deductions will be reversed because the supplier's website said it had issues taking the money.

 

If anyone can help please reply soon. Thanks.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@buddy1208 

 

If its pending on your bank account and nothing on your paypal account then it should reverse back to your bank account after a few days.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.