Cancelled unclaimed payment

AlanJ65
Contributor
Contributor
I made a payment using a debit card to the wrong payees account. It was unclaimed so I immediately cancelled it The pament has still been debited. Is this correct? Will my debit card be refunded at some point? The transaction shows as "cancelled" in my PayPal transaction history
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kernowlass
Esteemed Advisor
Esteemed Advisor

@AlanJ65 

 

Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@AlanJ65 

 

Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.
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AlanJ65
Contributor
Contributor
Thank you. It was ok. The email belonged to the correct recipient. They just wanted it sent to a different account. Thanks again
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