Can you show me the steps to claim a payment on PayPal and where to set the automatic claim option?

Valerio27
Contributor
Contributor

My payment has been processed but the status is currently unclaimed. I need to add it to my PayPal balance.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Valerio27 

 

Are you the buyer or seller?

Only if its showing as unclaimed then its either been sent to an incorrect email address OR the email address is not linked to an active paypal account.


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Valerio27
Contributor
Contributor

I'm receiving a payment for a task I completed on neevo-->

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Valerio27 

 

Check the email address that was used to send the payment and make sure it was the same one you have linked and confirmed to your paypal account.

Also go to your paypal wallet and make sure you have put the icon besides USD as a receiving currency.  


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