Can't select friend, only says goods and services

Bici
Contributor
Contributor

I used to be able to choose friend when I sent money to friends but I can't anymore. Just says goods and services, there is no other selection. So I have to overpay my friends because I don't want to short them money when they get charged a transaction fee. 

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Bici

Congratulations on your first post in the PayPal Community! 

I'm sorry you're unable to send a Friends & Family transaction. If the option isn't showing, that may mean that the recipient is unable to receive Friends & Family transactions. For example, PayPal Business Accounts in the United States can only receive Goods & Services payments. There are also some countries that can only receive Goods & Services payments, so if you're sending the payment internationally, that could also be why you don't see the option. 

I hope this clarifies what might be happening!

- Meghan


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