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Can't pay subscription-based product with PayPal balance

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Ice2004
Contributor
Posted on

I had connected a credit card to my account but when I tried to pay a subscription plan, I can't pay with my PayPal balance as it chose the card as preferred payment method even though I have sufficient amount of money left inside. I have already set the preferred payment method to PayPal balance beforehand

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Can't pay subscription-based product with PayPal balance

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PayPal_Iris
Moderator

Hello @Ice2004

 

Welcome to PayPal Community! I understand you are having trouble funding a subscription plan with your PayPal balance. In most cases, subscriptions prefer a card or bank to be used as an automatic payment method. This could be why you are not able to see the PayPal balance as the preferred funding source. My apologies for any inconvenience this situation may have caused. I hope this helps!

Iris
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Can't pay subscription-based product with PayPal balance

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PayPal_Iris
Moderator

Hello @Ice2004

 

Welcome to PayPal Community! I understand you are having trouble funding a subscription plan with your PayPal balance. In most cases, subscriptions prefer a card or bank to be used as an automatic payment method. This could be why you are not able to see the PayPal balance as the preferred funding source. My apologies for any inconvenience this situation may have caused. I hope this helps!

Iris
If you find this post helpful, feel free to provide kudos or accept a post as a solution to help make our community better.

Can't pay subscription-based product with PayPal balance

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Ice2004
Contributor
Thanks for helping

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