Can’t make payment

[Chantaporn]

Error Message when click pay button.

”This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions.”

[kernowlass]

@Chantaporn 

What country is the seller in?

[Pilatusblick8]

Switzerland

[PayPal_RebeccaN]

Hi @Pilatusblick8, 

Thank you for posting, I understand you are having issues while making payments. 

First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed: How do I add a bank account to my PayPal account? & How do I add a credit card to my PayPal account?

Please ensure you have no outstanding account limitations. If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'. 

Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) to ensure we aren't requesting that you confirm your identity first. 

I hope this helps. Have a lovely day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.