Can't find my refund

Cingha
Contributor
Contributor

According to paypal my refund was completed to my debit card but I haven't received it yet. I contacted my Bank and they told me that it is not possible to get a refund to our country from paypal on debit card, but it is possible with a credit card.
I now also have a credit card linked to my paypal account. How can I ask to return the refund to the credit card?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cingha 

 

You can't receive paypal payments in your country BUT yes of course you can receive refunds.

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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Cingha
Contributor
Contributor

Alright, I guess I just have to wait a little longer.
Thanks!

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