Can't complete payment

[xKiYoMiNaTiONx]

I received a We couldn't complete your payment for you. To get your payments working again, check your account or contact us. I only have this issue with Animate Online Shop. What's happening? It worked fine last month. 

[shan06]

Hi @xKiYoMiNaTiONx 

Thanks for your post and welcome to PayPal community!

I'm sorry to hear that you are unable to make payment. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. Upon reviewing the screenshot, you will have to contact our support to assist you further. 

I hope this information was helpful!
Shantha

[chocoberryxo]

Hi, I'm encountering the same error when I want to make payment to Animate Online Shop. How can it be resolved?