Can't cash check says identity verification

[Care63]

Suddenly I can't cash my check I've been doing it for years now it's saying cannot verify my identity what do I need to do?

[PayPal_JonK]

Hello @Care63, 

Welcome to the PayPal Community. I'm sorry to hear you haven't been able to complete your identity verification while trying to cash a check. If clearing your browser's cache and cookies doesn't help, I'd recommend reaching out to our Customer Support teams for assistance. 

Best wishes!

 - Jon K