Someone recently paid me a deposit for some items they wish to come and collect from me and paid through goods and services. Naturally, I received notification of the payment, and that I have paid the transaction fee. However, I do not seem to be able to access the money that was sent. It is still sitting as a green + payment, and the only options were for me to send with or without a tracking label. We both stood together and I clicked send as it seem to be the only option for me to move forward even though he was already collecting the items. He received a email there and then with a notification that the goods have been “sent” and that tracking label was not required. However, none of us have received anything since and I still don’t have access to these funds? Could anyone explain , why this is and what I am doing wrong. Many thanks.
