Calculation of costs for a fundraiser

[FrankFourneau]

Hello,
I started a fundraiser for Ukraine. It's called the European €1 Challenge For Ukraine. It's the intention that people can donate just €1, to make this action easily accessible for anyone. As a test, I donated €1. But of this €1, I only receive €0,24 net! There are €0,76 fees deducted!!! How is this possible? I can't find anywhere a detail of the costs that have been deducted. Is there anyone who can help me out on this? I would like to start my fundraiser as soon as possible. Thank you very much!

Best regards,

Frank [removed]

[kernowlass]

@FrankFourneau 

https://www.paypal.com/be/webapps/mpp/paypal-fees

[FrankFourneau]

@kernowlass 

Thank you for your reply. But I'm from Belgium, so I have a Belgian PayPal account. I had better specified this in my original post 🙈

[kernowlass]

@FrankFourneau 

I can see you are in Belguim which is why the link is from your countries paypal site !!!

[FrankFourneau]

Ok, if I look at the fees on the page you send me, I fall under domestic transactions. This means the cost is 3,4% + 0,35€.

So for a donation of just €1, the fee should only be 0,384€ (= 0,38€). So I should get 0,62€ net. But this isn't the case, I get a lot less!

Can you do the calculation for me, and see if you get another amount? Thank you.

[PayPal_JonK]

Hi everyone! Thanks for visiting PayPal's Community Forum. I'm sorry to hear there's been some confusion regarding recently charged fees. Thank you @kernowlass for your help on this thread! We really appreciate it. 

Hello @FrankFourneau, thanks for clarifying your concern. I can certainly understand how this can be a bit confusing. If you're unable to calculate how your fee was charged, please reach out to our Customer Support teams for assistance. 

Best wishes!

 - Jon K