CHARGED TWICE!

ryan229
New Community Member

So, i bought 2 items from a website, paid with paypal and thought it was all fine, given the fact that they didnt take money from my bank until a week later, today i check my bank account and notice that i'm in overdraft...

 

Paypal has charged me for one of the items twice... essentially stealing £1099 from me. This seems to have been a problem 10 years ago, its a shame to see that this problem still happens to this date. 

After all these problems of just trying to order 2 items i dont think ill be using paypal again. Despite being a member since 2016. 

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @ryan229

 

Welcome to the PayPal Community! I'm sorry to hear of the trouble with this transaction. 

 

Are you seeing duplicate transactions on your PayPal account? You can report this billing issue to us for review. If we confirm you were charged twice for this, we will certainly refund one of the charges. 

 

I hope this information helps!


Thanks, 
Tricia

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