CHANGE IN COUNTRY RESIDENCE WITHOUT ABILITY TO VERIFY NUMBER CHANGE

JazzayJay
New Community Member

I created my paypal account while in Korea. I used a Korean phone number and address. I'm in the United States now and my Korean phone number is gone. The account wont allow me to withdraw money without first verifying my number-- a number I don't have any longer. Nor will it allow me to add an American phone number. It says it's the wrong country number any time I try to type in my phone number with the American phone number code: +1. Does anyone know if something can be done to fix this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JazzayJay 

 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. You would then need to add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however in most countries add a U.S bank account (not card) to your Paypal account. This is because Paypal is a U.S company and allows that option for U.S citizens working in other countries.


Advice is voluntary.
Kudos / Solution appreciated.
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