Buyer received product but doesn’t have the confirmation option

Atomic19001
Contributor
Contributor

Buyer received product but still doesn’t have the confirmation option on payment transaction.

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Atomic19001 

 

Did you mark the transaction as processed or shipped? If not do so and then they may get that option, if not you would have to wait 21 days if funds are on hold.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Atomic19001
Contributor
Contributor
Yes it’s marked as shipped
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.