Billing Cancellation
Jenny19682
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Posted on
Sep-12-2022
06:14 AM
Pro 2.0 has been cancelled on our account but we are still getting confirmation of £20 billing emails - how do we stop this?
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Recurring Payments
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PayPal_JonK
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Sep-13-2022
01:06 PM
Hello @Jenny19682,
Welcome to the PayPal Community! I can understand how receiving confirmation emails for a subscription you've canceled can be a bit confusing. I would recommend reaching out to our Customer Support teams to double check that subscription has been taken care of properly.
Apologies for any confusion!
- Jon K
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