BANK ACCOUNT NEED HELP

Temp20230806r
New Community Member

My bank account is always in the state of having already been verified, but I can not transfer my money from my bank account to Paypal. Besides, whenever I want to link my Paypal account to other apps, Paypal always reported that my account has not been verified yet. What should I do and thanks for answering me.

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1 REPLY 1

Harley125
PayPal Employee
PayPal Employee

Hi @Temp20230806r

Thanks for joining the Community! 

I’m sorry to hear that you are facing issues in adding money to your PayPal account. Please be informed that your account will be verified if you’ve linked and confirmed your bank or card with PayPal. Typically to resolve an issue of this nature, it also often helps to follow these troubleshooting steps for the possibility of more security steps to populate:

- Clear your cache and cookies if using a browser.

- Activate location services on the device you're using.

- Ensure you're not accessing the account from a VPN or Hosting IP.

- Try a different internet browser or trusted device.

- Reattempt from a secure internet network from a location more consistent with previous activity with the account.

-If you are using your phone, please try uninstalling and reinstalling the app to see if this helps to resolve the issue.

If you still face the issues then I would recommend you contact customer service, please click  .


I hope this helps! 

- Harley


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