BANGGOOD PAYMENT PROBLEM--URGENT--

dzany
New Community Member

Hello all,when I try to pay with PayPal on Banggood I always got message like this: "PP_ERR_(10486) This transaction could not be completed. Please retry transaction with another funding source in PayPal or contact customer service."

What can be problem? I have money on card and that is not problem. I messaged PayPal customer service few times but no answer... I paid few months ago without problems on Banggood 

 

Thanks!

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2 REPLIES 2

lillpretty
New Community Member

same here

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PayPal_paula
Moderator
Moderator

Hi @lillpretty

 

Welcome to the PayPal community. We are always happy to have new members. 

 

It sounds like your card issuer itself is declining use of the card. Some card issuers have restrictions on cards and don't allow them to be used on certain sites. You should reach out to your card issuer to see why they are declining your card. If you are being requested to use a different funding source, then I would recommend that you try a different card to see if that helps. 

 

Thanks for sharing your experience, 

Paula 

 

 

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