Avoid auto-converting and withdrawal in the default currency of the country

Julesxxx
Contributor
Contributor

Hello. Is it possible to withdraw $ from my palpal account to my currency card in dollars if I’m from Ukraine? When I try to withdraw money from PayPal account to the USD bank account, it auto-converts the final transaction to UAH. How to avoid it?

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13 REPLIES 13

PayPal_JonK
Moderator
Moderator

Hello @yurolex

 

Welcome back! I'm sorry to hear you're still running into some issues transferring funds. If you would like to reach out to our Customer Support teams, they can be reached by clicking "Contact" at the bottom of any PayPal page. They can also be reached through Twitter direct message or Facebook instant message.

 

Best wishes!

 

 - Jon K


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olalexa
Contributor
Contributor

yes, same problem. couple weeks ago it was not converting money into UAH and now it does at the ridiculous rate 

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SolutioSimplex
New Community Member

Yes, it's the same as of 11.05. I'm from Ukraine, was used to be able to withdraw USD to USD debit card, now the Paypal forces to convert to UAH before withdrawal. 

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PayPal_Tricia
Moderator
Moderator

Hi @SolutioSimplex

 

Sorry to hear that's happening. 

 

Please reach out to our support team for assistance. You can also reach us on Facebook and Twitter

 

I hope this information helps!


Thanks, 
Tricia

 

 

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