Automatic subscription reactivated itself

strava
Contributor
Contributor
Last month (Jan 20th) I got a notification that my YouTube premium subscription was renewed. I never requested it, nor have I ever paid for a YouTube subscription before (I used YT Premium briefly last summer because I got a free 3-months trial but deactivated it before it ran through so it wouldn't renew). I tried to contest the payment but had no proof that I hadn't requested it, so I could only begrudgingly accept the charge and immediately deactivate automatic payments so it wouldn't happen again. Except, yesterday (Feb 20th) it did. I have once again deactivated automatic payments (I don't even use YouTube anymore!), but how can I make sure it doesn't do it again next month (besides changing all my passwords, which I'm going to do later, and short of unlinking my card from the account)?
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@strava 

 

To stop the company setting it up again you have to actually tell the company ie You Tube that you want to cancel the subscription.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

strava
Contributor
Contributor
So deactivating PayPal automated payments doesn't do anything? Amazing. Also the point remains that I've never activated the service in the first place, and I'm pretty sure I already told YouTube not to renew it, but I'll check again. Thanks for the advice!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.