Automated Transfer initiated to the wrong Bank number

[richard_nadar]

The automatic transfer has initiated to the mentioned bank account which was unconfirmed. I had wrongly added the bank account the first time and second time I added the right one and it is confirmed. But the automatic transfer already began and I have removed the first bank (wrong one). Will funds be transferred to the confirmed bank account or not? The first bank which I connected is not even a bank account it is my card number and I tried to remove the bank but I wasn't able to.

Please help me with this. I don't know if that account exists and it belongs to someone, they will receive my money.

[kernowlass]

@richard_nadar 

If the transfer fails it should bounce back to your balance and then be auto withdrawn again hopefully to the correct bank account.

Give it a few days and if no sign contact customer services for a trace? 

[richard_nadar]

I'm from India. How do I contact the costumer service if you have any ways? Please let me know.

Thanks for replying, I hope that transfer fails since that bank acc number wasn't confirmed on paypal.

Regards,

Richard

[kernowlass · Accepted solution]

@richard_nadar 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[richard_nadar]

I tried to reach out to PayPal and my Bank but they couldn't provide any assistance. The money is showing fully transfer to the bank account who's number is wrong (which I kept as my card number) and was unconfirmed on PayPal. I don't know how PayPal can set Automatic transfer to an unconfirmed bank, I'm clueless on what to do next. 

I'm really disappointed and I didn't expect this kind of service from a big name such as this. 

Thank you for your assistance. If somehow miraculously money comes to my PayPal account again or gets refunded to the sender then I will let you know.

Regards,

Richard

[PJ_INDIA]

Did you get your money happened the same with me really bad service by PayPal

[richard_nadar]

A courier was sent by PayPal to the address mentioned in my profile but recently my address got changed and I did not update it on PayPal, therefore I couldn't collect it from my old address. What Should I do now? I have updated my current address now on the site, do I need to do something else or wait?