New to the community? Welcome! Please read our Community Rules and Guidelines
Hello. Apple refunded me $47.99 that they charged me on March 21 for an app i cancelled and they have said they have sent the funds back to paypal. Yet the money doesnt show on my paypal account. I've also changed debit cards since March 21 to stop other payments. Would this have something to do with it? Will i ever my money thats been refunded? Please help!
Hi @plssshelpmee ,
Thank you for reaching out to us.
When a merchant issues a refund, it will automatically be refunded back to the same funding source where it was originally taken out of. Does it show on the transaction that it was already refunded? Here is the timeframe for refunds.
f you paid with your:
If the card you have used to make the transaction is already closed, you might need to check with the card issuer on how it would work.
Hope this helps! Stay safe.
Hello Ive just contacted my bank, they said that payment was originally taken out by PayPal using bsb and account # and theyre saying to contact PayPal to trace the refund. Ive tried calling for weeks now but I can't get through to anyone, its been 5+ weeks since this payment was taken out of my account and still no sign of the refund even though it was authorised to return back to me on March 23. So I'm terribly dissatisfied with PayPal. We're in a pandemic and I'm missing $48 that was refunded over a month ago.
Your assistance will be much appreciated.
I have just posted a similar issue which I have.
I sent evidence of the Apple repayment and a transcript of the conversation with the vendor but Paypal refuse to accept they got the money.
The Source credit card is still on my paypal account.
I'm still waiting for mine which was refunded by Apple on 25th Nov 2020
I copied screenshots of the Apple Refund and thr transactins with the App vendor.
Paypal still havent refunded.