Apple hold

Enoc_Mendoza
Contributor
Contributor

I orderd an ipad with my bank account on paypal it says This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Apple Inc completes your order. and on apple it says Your order is on hold. We have encountered an authorization issue. Please check your PayPal account. We will continue to seek authorization. what do i do?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Enoc_Mendoza 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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Enoc_Mendoza
Contributor
Contributor

i texted them the order total was 660 but paypal payed 650 apple agent said they where gonna try to recharge and it still says hold but there is a new 660 thats pending but it only shows when i press contact support . it says Your order status is "Pending" because the merchant has received your order, but hasn't processed your payment yet. The order was placed on September 19, 2023 and funds were held (authorized) on September 19, 2023. Most merchants will complete your order a few days after they receive it. Some merchants will wait until they're ready to ship your order. The authorization is valid until after which the merchant will not be able to charge you.Screenshot 2023-09-20 132824.png

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