Anyone else had a problem getting the return shipping refund from PayPal?

Yvondo
Contributor
Contributor

I have had so many problems trying to get this $27.75 shipping refund from PayPal that I have finally given up. I sent in every conceivable receipt I had from purchase, shipping, return of item, and the cost of the shipping. Evidently they want something I don't have and can't get so now they don't have to pay the refund. Any one else have any problems? 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yvondo 

 

Did you activate the below link before you made the transaction?
https://www.paypal.com/us/webapps/mpp/returns

Did you win a claim and return the item to the sellers paypal address trackable?

Did you upload the tracking number that shows delivery of the item back to the seller?

Did you upload the postal shipping receipt showing cost of return?

 

Read through all the terms and conditions to see if you complied with them all >>>

https://www.paypal.com/us/webapps/mpp/returns/terms

 

 

 


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yvondo 

 

Did you activate the below link before you made the transaction?
https://www.paypal.com/us/webapps/mpp/returns

Did you win a claim and return the item to the sellers paypal address trackable?

Did you upload the tracking number that shows delivery of the item back to the seller?

Did you upload the postal shipping receipt showing cost of return?

 

Read through all the terms and conditions to see if you complied with them all >>>

https://www.paypal.com/us/webapps/mpp/returns/terms

 

 

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Yvondo
Contributor
Contributor

This was never solved. I don't know why you have it up here that it was. I never received my refund of $27.75 like they said they would do even after I have sent tons of receipts to them. So, it's not fair to anyone else that has this problem to say it's solved when it wasn't. And yes, I went thru all the hoops to get my refund and they still wanted more, more, more until Minisaw said no receipt on return shipping even though Paypal has the receipt for my returned item.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.