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Amirreza

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Amirreza
Contributor
Posted on

Hello, Last year I moved from Germany to the USA und I didn’t buy any things with pay pal from Germany. Right now I had a bill about I bought something in some place and should I pay it. That’s not mein, somebody is abusing my account. Can you help me for that bill? Can you cancel or block it. Also, can you help me for increase my account safety? Best regards Amirreza

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Amirreza

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kernowlass
Esteemed Advisor

@Amirreza 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.






Advice is voluntary.
Kudos / Solution appreciated.

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