All payments to my account are declines

StableTomboy
Member
Member

All other people and all my test transaction are declined and get message "To comply with international regulations, this transaction has been declined". I'm from Ukraine. This issue need to fix on PayPal or in my bank? Or all transactions to Ukraine declines?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@StableTomboy 


Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


However the friends/family option is not available in every country.
Unfortunately your senders may be in one of those countries so would not be able to send payments to the Ukraine OR they are trying to send goods/services payments.
You still can't do commercial transactions and receive goods/services payments.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@StableTomboy 


Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


However the friends/family option is not available in every country.
Unfortunately your senders may be in one of those countries so would not be able to send payments to the Ukraine OR they are trying to send goods/services payments.
You still can't do commercial transactions and receive goods/services payments.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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