Albania PayPal- ''The country you’re trying to send funds to can’t receive this payment''

[lovumoomoo]

Hello! I am from Albania and I have been facing issues with receiving payment to my PayPal account. I have placed a card in and I have confirmed everything in my account. Already contacted support and they have stated that everything in my account is confirmed I even received 5 euros from PayPal just to test it out and it was functional, however when friends try and send me payments a message shows stating “The country you’re trying to send funds to can’t receive this payment”. Why is that? How can I solve this issue? 

[PayPal_Ayesha]

Hello @lovumoomoo,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while receiving funds and I understand how important it is to have funds at the right time. As your country is eligible to receive funds, you shouldn't bebe getting this error message. Since you have confirmed that you have verified all the information on the account and have contacted our PayPal team and as they have assured that there are no issues on your account, it is possible that the sender's account has some issues. In this case, as the error messages says the sender needs to contact PayPal Customer Support, if the issue persist again. You may ask the sender to try to process the payment again to see if that works. As not all countries will have an option to send Friends and Family payments. They may have to confirm the type of payment that they are trying to process and then contact support team for further assistance by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM.

I hope this helps,

Ayesha