Address page will not load on both browser and app

VirginieG
Contributor
Contributor

I just moved and need to update my home address. However any attempt at reaching the address page is met with a quick flash of the page's content, then only a gray background. It will simply not load. I tried on the phone app and to my utter dismay it is doing the exact same thing, thus I cannot change my address.

 

This isn't the first time I've encountered this kind of bug on Paypal where a page will crash on load. I don't get how a site that manages money can be so broken?

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