Account hold not reversed

iREN777
Contributor
Contributor

So I recently made a purchase from UberEats and the csv shows multiple account holds, authorizations, and reversals but there is one hold that did not get reversed. As a result the amount I should have is not the amount I do have. 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @iREN777

 

Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear there's some confusion around a recent hold or authorization. Normally, any pending authorizations are released within 2-3 business days after the transaction is fully completed if it is not released right away. If the authorization is still pending after 2-3 days and the transaction has fully completed, please don't hesitate to reach out to our Customer Support teams to review the pending hold further. 

 

Best wishes, 

 

 - Jon K


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