Accepting payment

Fran072
New Community Member

Hello. Pls can someone assist? i had money paid to my paypal account, but the person put my cell no in and not my email address. they [the payer] sent me a link which tells me that an email was sent?? how do i accept this payment? anyone??

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PayPal_Ayesha
Moderator
Moderator

Hello @Fran073,

Welcome to PayPal Community Forum and thank you for posting!

I understand that you haven't receive the funds and I know how important it is to have the funds at the right time. Receiving money with PayPal is easy! All you need is a PayPal account with a confirmed email address or confirmed phone number. These 2 details is the only this somebody need to send you money. As soon as you receive the funds, you will be notified by email. All your transactions are stored in your account history , so you can keep a track of them. Here's the Help Center Article to know more information about receiving funds. If you have received the notification but the funds have not been credited, kindly check, if the phone number is confirmed or not. If not, you may ask the sender to provide the transaction details of the payment so that you can trace the funds by contacting PayPal Customer Support Team through the available contact options on our website.

Regards,
Ayesha


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